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Privacy Policy

Tidy Styles respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how Tidy Styles collects, uses, stores and protects personal information when you visit our website, contact us or make an appointment.

Last updated: September 2026

1. Information We Collect

Depending on how you interact with Tidy Styles, we may collect information including:

  • Your name

  • Phone number

  • Email address

  • Appointment and booking details

  • Information you provide about your hair, previous treatments or services

  • Messages, enquiries or feedback you send to us

  • Information provided when you purchase products or services

When you use our website, certain technical information may also be collected automatically, such as your IP address, browser type, device information and information about how you use the website.

2. How We Use Your Information

We may use your personal information to:

  • Make and manage your appointments

  • Confirm, change or remind you about appointments

  • Provide hairdressing services

  • Maintain appropriate client records

  • Respond to enquiries

  • Process payments and purchases

  • Provide customer service

  • Improve our services and website

  • Send marketing or promotional information where you have agreed to receive it

We will only use your information for purposes that are reasonably connected with our business or as otherwise permitted or required by law.

3. Online Bookings

Tidy Styles uses an online booking system to allow clients to make and manage appointments.

When you make an online booking, some of your personal information may be collected and processed by our booking service provider in order to provide the booking service.

The booking provider may have its own privacy policy and terms and conditions.

4. Website Providers and Third Parties

Our website is hosted using Wix.

We may also use third-party services to operate parts of our business, including online booking, payment processing, website analytics, email communication and other business services.

These providers may process personal information on our behalf or in accordance with their own privacy policies.

We only provide information reasonably necessary for these services to operate.

We do not sell or rent your personal information to third parties.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to help the website function, understand how visitors use the website and improve our online services.

Some third-party services used on our website may also use cookies or similar technologies.

You can adjust your browser settings to manage or restrict cookies, although doing so may affect how some websites function.

6. Marketing

If you choose to receive marketing communications from Tidy Styles, we may use your contact information to send you information about services, promotions, special offers or salon news.

You can ask us to stop sending marketing communications at any time.

7. Protecting Your Information

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

8. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including business, legal, accounting and record-keeping requirements.

When information is no longer required, we will take reasonable steps to securely dispose of it.

9. Accessing or Correcting Your Information

You may request access to personal information we hold about you.

You may also ask us to correct information that is inaccurate, incomplete or out of date.

If you would like to access or correct your personal information, please contact Tidy Styles using the details below.

10. Your Privacy Rights

Tidy Styles will handle personal information in accordance with applicable New Zealand privacy requirements.

If you have a concern about how we have handled your personal information, please contact us first so that we can try to resolve the issue.

You may also have the right to make a complaint to the Office of the Privacy Commissioner.

11. Children’s Privacy

Our website is not intended to collect personal information from children unnecessarily.

Where a booking or service involves a child, information may be collected from their parent or legal guardian where appropriate.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.

The latest version will always be available on our website.

13. Contact Us

If you have any questions about this Privacy Policy or how Tidy Styles handles personal information, please contact us.

Tidy Styles
40 Fitzherbert Avenue
Springvale Shopping Centre
Whanganui 4500
New Zealand

Phone: 06 348 0078
Website: www.tidystyles.co.nz

Email: Please contact Tidy Styles through our website or your usual salon contact details.

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